In Fact Solutions Mediation LLC
Effective Date: April 29, 2026
In Fact Solutions Mediation LLC ("we," "our," or "us") is committed to protecting your privacy and handling your information with care and discretion. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our mediation services, website, and payment systems.
When you use our services, we may collect personal information such as your name, email address, and any other contact details you choose to provide. In addition, because our services involve dispute resolution, we may collect information related to your situation, including details you submit during intake or throughout the mediation process. This may include written communications, summaries, or other materials relevant to your case.
Payments for our services are processed securely through Stripe. We do not store or have direct access to your complete payment card information. Stripe may collect and process your payment data in accordance with its own privacy practices, and we encourage you to review their policies if you have questions about how your financial information is handled.
We use the information we collect solely to provide and improve our mediation services. This includes facilitating communication, organizing and managing your case, processing payments, and ensuring an efficient and structured resolution process. We do not sell, rent, or trade your personal information to third parties.
Because mediation often involves sensitive matters, we strive to maintain a high level of confidentiality. Our services are designed to be private, and we take reasonable steps to protect the information you share. However, you should be aware that electronic communications, such as email and online platforms, carry inherent security risks. While we implement safeguards, we cannot guarantee absolute security. Additionally, confidentiality may be subject to applicable laws, regulations, or court orders.
We may share limited information only when necessary to operate our business or comply with legal obligations. This may include sharing information with trusted service providers, such as payment processors like Stripe, or when disclosure is required by law or necessary to protect rights, safety, or prevent fraud. We do not allow third parties to use your information for their own marketing purposes.
We retain your information only for as long as necessary to provide our services, comply with legal requirements, and resolve disputes. After that, we take reasonable steps to securely dispose of or anonymize the data.
Depending on your location, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion of your data. If you would like to make such a request, you may contact us using the information provided below.
Our website or communications may occasionally include links to third-party services. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
In Fact Solutions Mediation LLC
[email protected]